For more than 40 years, we’ve had the privilege of helping people make their homes and spaces more accessible. We’re grateful for the trust our customers have placed in us and honored to have earned more than 3,000 five-star ratings and reviews along the way. We invite you to take a moment to see what some of our customers have to say about their experience with Arrow Lift.
Real Stories from Our Customers
Customer Video
A Stair Lift That Changed Everything
After considering a move, a customer shares how installing a stair lift helped make staying at home possible.
“It really literally saved our lives to be able to stay in this house.”
“The installation crew was very professional.”
The lift is working as it should, and we’re very happy with it.
Everything is good with my husband’s chair lift. First, three different companies came out, and Arrow Lift’s representative had the best story, so we went with them. The installation crew was very professional, made sure that they didn’t have their shoes on the carpet, and quietly worked away the whole day. The lift is working as it should, and we’re very happy with it.
-Tamara and Dean
Lakeville, MN
It helps to keep us in our own home
We love our chairlift. It helps to keep us in our own home now,
We also like the service person very much, he is friendly and so helpful, also fun to talk to.
– Kenneth and Marian
Duluth, MN
“We love our chairlift.”
“I feel independent that I can get to my freezer, check my sump pumps, or just get to my basement.”
I love my Arrow Lift stairlift
I love my Arrow Lift stairlift. I feel independent that I can get to my freezer, check my sump pumps, or just get to my basement during bad weather, and I don’t have to wait for family to come over and bring things up from my basement. I’ve had my staircase for 5 years, and use it almost every day.
I bought a small breed puppy a little over a year ago, and when I was using my stairlift he sat at the top of the stairs and cried. I picked him up and sat him on my lap. He is one year old now, and can’t wait to sit on my lap for his ride to the basement with me. He loves our Arrow Lift stairlift also. I’m so glad I purchased it.
Thanks for the great service.
– Marilyn and Barney
Greenville, WI
Customer Video
Making It Possible to Stay in Their Own Home
Hear how a stair lift helped homeowners continue enjoying the home they love despite challenges navigating the stairs.
“Arrow Lift came to the rescue.”
More Reviews from Our Customers
It wasn't safe for my husband to be going up and down the stairs, and Arrow Lift was the first place we called when we were looking for a stairlift. The salesman was good and explained everything to us. The price seemed to be comparable to other places, plus they were local. The presentation was very good and the reps answered all our questions. We went to the showroom and tried out the various models they had, and decided to go ahead with the installation of the stairlift. It's straight up and down, and since we have a narrow stairwell, we’re still trying our best to figure out how to get around it when we need to. My husband is in love with the stairlift. I wish it had been cheaper, but none of them are cheaper, because they're elevators.
I decided to go with Arrow Lift when I needed a stair lift installed. The experience was smooth from start to finish. A very skilled young man handled the installation, and he did a fantastic job. He took care of everything, including cleaning up after the installation.
The stair lift itself has been functioning perfectly, and I am pleased with its quality. Although pricing can always be better, the service and product have been worth it. Overall, I'm very satisfied with my experience with Arrow Lift.
Arrow Lift is truly amazing!! Great job on the rebuild.
Thank you to Kelsey for her patience and help in organizing all the meetings and emails.
Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great.
Thank you.
Excellent company. Went over features and arranged for no interest financing. The stairs are no longer an ordeal for me. Should have done this long ago.
Your customer service is off the charts great. Your headquarters staff and technicians are super friendly and competent every time I deal with them. And the elevator works flawlessly.
They show up on time they did everything in the contract what more could a person ask for.