Stair Lifts

In most cases, the answer is simply – yes! A basement stair lift can be installed in many homes. With basement stairways, there can sometimes be more variables to consider (i.e. a doorway at the top, or hallway/walkway at the bottom landing), but we can usually provide options for either a straight or curved rail stair lift. The best way for us to evaluate your layout and determine which model and features would work for you or a loved one is to have us stop out for a free, in-home survey of your stairs.

Most stair lifts are equipped with numerous safety features to help prevent accidents or misuse and protect the chair from unwanted obstructions. These generally include sensor switches on the sides of the footrest and carriage, barrier arm safeties and swivel position safeties. In some models, weight sensors in the seat and special seat belts can be added that prevent usage if the user is not secured. Other types of safety features include leg restraints, multi-point harness seat belts and key lockout. Arrow Lift encourages you to make us aware of special circumstances where additional safety may be needed.

Stair chair lifts typically have a weight capacity of 300 lbs. and many have capacities of 350 lbs. to 400 lbs. Stair lift weight limits are set for safe performance levels, but they also indicate other important factors such as arm width and rail strength. For example, a person weighing less than 300 lbs. may not feel secure between the arms of a chair rated for a higher capacity. It’s important to discuss any specific needs with our lift consultant to identify which model will work best. If possible, it also may help to try several models at our showroom to determine which chair best fits your physical needs.

Stair lifts are designed to be used by people with limited mobility. However, some features differ between models. If the user is uncomfortable bending to touch their toes, then a powered footrest fold would be beneficial. If the user suffers from arthritis in their hands, a slim-line or joystick control is easier to operate than a button. For users with lower body weakness or cognitive challenges, it can be helpful to incorporate a powered swivel feature that eliminates manually swiveling the chair at the upper landing.
These are just a few of the features that simplify the stair lift experience for users. To test out stair lifts and experience features first hand, visit one of our local showrooms.

In most cases, a chair lift can be fitted to stairs as narrow as 28 – 30″. Special equipment may be required depending on the stairway layout and user’s height. For practical access, most lifts fit better when installed in stairways with widths of 32″ or more, but don’t let that measurement prevent you from inquiring. Arrow Lift has professionally installed many staircase lifts for narrow stairs and can determine whether it is an option in your home. Solutions like curved rail designs that allow the chair to park out of the stairway or standing model lifts help fit the equipment and user through tighter spaces for narrow staircases.

Arrow Lift recognizes that eventually, the lift may not be needed in your home. If you’re wondering how to remove a stair lift from the track, we’re here to help.
At a minimum, we’ll provide a free service to remove and haul away the lift, so long as we were the original installer. Depending on the stair chair lift model and age, we may also pay a portion of the original purchase price back as a buyback. You also have the option of asking Arrow Lift to relocate your lift to another home. We can work with you to determine if this is feasible. In short, you have options when it comes to removing a staircase lift.

Generally speaking, no, private insurance and Medicare do not have provisions to cover chair lifts. Some states offer medical equipment assistance, and some organizations or foundations may provide grant funds for their patients. In most cases, this will be private-pay. This is because lifts typically don’t fall under the durable medical equipment category that Medicare covers. Remember that if you itemize your tax returns, chair lifts may be eligible as out-of-pocket medical expenses. Talk to your tax preparer to see if you qualify.

Yes, there are chair lifts made for outdoor use. Straight and curved rail stair lift systems are available and may be used in places such as your deck, patio or waterfront access. Most states will only allow outdoor lift installations on private residential properties. Outdoor chair lifts will even work in cold weather climates. Weather-resistant chair material and anti-rust railing ensure you can rely on your outdoor lift for years to come.

In our line of work, we are used to working with multiple family members and it is not uncommon to run into differing opinions. Our job is to help present information and identify options that will allow your loved one to safely access their entire home, while at the same time addressing some common concerns. Thankfully, stair lifts don’t require any structural modifications and can be removed when no longer needed.

In addition, they fold away when not in use, leaving access for others to use the stairs. Often, when there are several people involved, an appointment at one of our showrooms can be a huge help. Understanding what options are available, as well as what will and won’t work for the family member in need, allows you to make a well-informed decision when it comes to a stair lift.

Stairlifts are attached directly to the tread of your stairs, so you don’t have to worry about damage to your walls. Stair lifts can be installed on various staircase surfaces such as carpet, hardwoods, concrete, and even tile or marble.

Yes – stair lifts are operated by continuously charged batteries, so in the event of a power outage your stair lift will still work for several trips up and down the stairs.

Yes, when not in use, your stair lift should be sitting at a charge point. For many straight stair lifts, the batteries charge no matter where the chair is parked. For curved rail and retractable rail stair lifts, the chair must be parked at one end or the other in order to charge properly.

If maintained properly, your stair lift can last at least 10 years. However, the lifespan of your stair lift depends on a variety of factors including the quality of the lift, amount of use, preventative maintenance, type of rail, and location of the unit (indoors or outdoors).

Arrow Lift does not sell stair lift parts directly to consumers for DIY repairs or installation. If your stair lift needs service, our trained technicians can diagnose the issue and install the appropriate manufacturer-approved replacement parts.