Wheelchair lifts, or vertical platform lifts (VPLs), make private and public spaces more accessible for wheelchair users. These motorized platforms are often used for short distances (usually up to 14 feet) and accommodate a platform large enough for a wheelchair.
Wheelchair lifts are also complex electro-mechanical devices that require regular maintenance to stay functional. Without proper care, a lift can break down, leaving a resident in a difficult or unsafe situation. This can also cause ADA compliance issues for businesses and other public buildings.
Routine service is essential to keep your lift operating smoothly. With Arrow Lift, you can trust that your lift will meet state codes and remain reliable, ensuring maximum mobility.
Here’s a rundown of what our wheelchair lift service packages include.
Need maintenance for your wheelchair lift? Get a free quote today.
Wheelchair Lift Maintenance
Arrow Lift's wheelchair lifts offer a safe and reliable way to move between levels in homes and businesses.
We’re dedicated to helping you maintain your VPL in top condition while keeping long-term ownership costs manageable. Our maintenance plans help ensure your lift continues to operate safely and smoothly and stays compliant with state and local safety codes, including ASME A18.1 Sections 10 and 11.
Our goal is to extend your VPL’s lifespan, reduce or eliminate unexpected repair costs. We offer two service plans that include regular maintenance and safety testing at factory-recommended intervals.
Performance Basic Plan
Arrow Lift’s basic wheelchair lift service plan follows manufacturer recommendations and meets local, state and national safety codes and annual safety testing requirements. Our skilled Team will schedule and provide regular maintenance to keep your lift running smoothly. This includes safety testing, documenting service, and checking or replacing key safety components to ensure compliance.
Routine service also helps us catch potential issues early, saving you money on repairs and avoiding downtime when your lift isn’t usable.
For emergencies, our Performance Basic customers enjoy priority repair scheduling and discounts on parts and labor.
Performance Plus Plan
The Performance Plus plan is designed to make lift ownership even more hassle-free. You’ll receive all the benefits of the basic plan, and our Technicians will also diagnose and correct most system performance issues at no additional cost.
Performance Plus is the best way to eliminate unexpected repair bills and keep costs predictable, helping to preserve long-term reliability from your wheelchair lift. Standard exclusions apply — contact us for more information and complete details.
Wheelchair Lift Repair
Wheelchair lifts have complex drive systems and several safety features designed to prevent accidents. To ensure proper functioning and maximum safety, it’s important to have a qualified Technician review and respond to all service concerns promptly.
Arrow Lift’s Technical Team is fully qualified to service and repair vertical platform lifts. We rely on advanced repair training and sophisticated diagnostic tools to get your wheelchair lift running properly again.
Our experienced Technicians have an in-depth understanding of lift mechanics. They are well versed in:
- Finding and diagnosing the primary source of any technical, electrical, or mechanical problem(s)
- Recognizing, understanding, and resolving safety issues that could affect proper equipment function or present risks to users
- Ensuring that your home lift meets state and national safety codes
- Completing necessary repairs quickly and efficiently
We don’t just focus on surface-level repairs — our Technicians work hard to find the underlying issue and eliminate potential recurring issues. And thanks to our Flat Fee Repair program, you’ll know the cost of your repairs upfront, offering you maximum predictability and value from your service calls.
Your Trusted Wheelchair Lift Service Company
At Arrow Lift, we’ve been helping our customers with their wheelchair lift and accessibility lift repairs and maintenance for 40 years. We are committed to providing our customers with predictability, accountability, and the best value for every dollar they spend.
Ready to ensure your lift is up and running while keeping your costs down? Contact Arrow Lift today to schedule your next service appointment.
